Your World, Connected

Stay ahead with reliable networks, flexible plans, and innovative tech solutions.

Find the Perfect Plan for You

Explore a range of data, voice, and bundle options designed to fit your needs.

Lipa kwa Simu

Make payments in Easy, Secure and Fast way

Fiber

Experience fast, effortless, and unrestricted browsing

New Tigo Pesa App

Simply Amazing, Download Tigo Pesa App

Mobile Data Plans

Package to Enjoy the Fastest Network everywhere in Tanzania

Blazing speed fiber

Reliable and fast internet that fits your needs

Reach out for assistance, inquiries, or troubleshooting. Our support team is ready to assist you.

Our Customers, Our Priority

Delivering exceptional service and support to help you stay connected and satisfied.

The Tigo network makes me happy because its services are good for us. What makes me happy the most is the service and the network we get is good.

- Ally Shukuru

- Shany Mwenda

I am Tigopesa Agent, and I can confess that the network is good, there is no problem at all.

- Mohamed Abeid

I am very happy today to be visited by the Tigo team. They came on the day when I had a challenge, but they managed to sort it out within 15 minutes and am back to doing Agency work as usual

- Msafiri Mohamed

Frequently Asked Questions

Got questions? We’ve got you covered. 

Tigo service whereby Tigo prepaid subscribers can transfer Data balance to another Tigo Prepaid subscriber.  

Tigo Pesa MasterCard is a virtual card directly linked to your Tigo Pesa wallet; with Tigo Pesa Mastercard you can pay for goods and services to international online merchants where Mastercard payment is accepted.
Tigo Pesa MasterCard has a 16-digit card number, an expiry date and a security code named as a CVV.

  • You can call the Customer Care Agent by dialing 100. Tigo Pesa agent will confirm if your transaction has been successful or not and assist immediately.
  • Or you can do a self-reversal by Dial 150 15001#
    • Choose option 6, Self-Care (My Account)
    • Select Number 1, Transaction Reversal
    • Choose the transaction you want to reverse from a list by selecting a number.
    • Input your Tigo Pesa PIN to confirm.

Tigo Fiber is eligible to all customers residing in Mbweni.  

Airtime Purchase transactions will not be reversed once completed successfully. It is therefore important that you check the number carefully with your recipient or amount before you send. 

Find a Store Near You

Visit our locations for personalized service, product demos, and exclusive offers.

Pack available for France

Pack available for Central & East Africa (DRC, Burundi, Somalia, Uganda)

Pack available for UK, Germany, Ireland, Norway, Turkey

Pack available for SA, Mozambique, Angola, Botswana

Pack available for Zambia, Malawi, Zimbabwe

Pack available for Ghana and Nigeria

Pack available for Ivory coast, Cameroon, Senegal

Pack available for UAE, Yemen, Pakistan, Saudi Arabia, Qatar, Lebanon, Oman

Pack available for Egypt

Pack available for India, China, Hong Kong, USA, Canada

Pack available for Kenya, Rwanda, Ethiopia, Sudan

Terms & Conditions

  • Customers should give their correct information only, by filling in and signing the device loan form.
  • Customer must pay initial deposit first before taking the mobile phone.
  • In case of failure to self-pay, TIGO will deduct the daily fee amount from your Tigopesa account.
  • Loan Repayment
    • You will be deducted from the amount you have skipped or due direct from your Tigopesa.
    • If payment is not made in time, the expected repayment will be deducted from your Tigopesa account.
    • You proceed with manual repayment through USSD Main menu *147*00# or Tigopesa App.
  • Upon an event of default, customer agree for any one or more of the following actions to be exercised:
    • Lock the device which will prevent from using any of the device functionality.
    • Require to immediately pay the outstanding unpaid amount financed.
    • A locked device can only be unlocked by paying the outstanding via Tigopesa app only.
  • For every repayment customer will receive his/her daily offer of MBs and if not, offer will be received.
  • The device will remain to be owned by HONORA TANZANIA PUBLIC LIMITED COMPANY unless the loan is completed.
  • You will be able to get another loan if you have completed your loan and your tenure for loan.

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