Become a Tigo Pesa Merchant | Tigo Tanzania
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 Become a Tigo Pesa Merchant

Become a Tigo Pesa Merchant and join over 70,000 business that already accept payment from more than 16 million mobile money users in Tanzania! With Tigo Pesa, you can also accept payments from MPesa, Airtel Money, TPesa, Halopesa and EzyPesa users, allowing you to transact with more customers than you can with any other mobile money provider.

As a Tigo Pesa merchant, not only can you accept payments from the most customers, you can move your money from your Tigo Pesa wallet  to your bank account, pay bills, pay suppliers, and even draw cash from Tigo Pesa agents when needed.

To become a Tigo Pesa merchant, contact the Merchant Payment Team at 150 or use the contact form below.  You will need the following documentation:

1.       Business License

2.       A Valid ID

3.       Certificate of Registration (TIN)

4.       VRN Certificate (if VAT Registered)

5.       Certificate of Incorporation (if it’s a registered company

Contact us for more infomation


 

Frequently Asked Questions:

  Why am I charged when I cash out?

We don’t advice merchants to cash out because they can do various transactions with   the e-money in their tigo pesa wallet, just to mention some.

  • You can replenish your stock by paying other registered distributors
  • Transfer the balance to your bank account
  • You can pay for different bills currently available in tigo pesa menu.
  • Transfer e-money direct to wallet of subs from other MNOs
  how do you protect merchant's numbers from bandits customers who ask for a reversal from your call center office once they have paid for the goods or given a service

We have a good cooperation with our call center team, usually we share all the merchants data base with them and no reversal transaction can be initiated without a merchant conceit. (All merchants number have been whitelisted).

  can relatives of a deceased merchant get an access of the e-money left?

Yes, they can get the e-money left by a deceased merchant by submitting necessary documents required and follow normal procedures for the same, like death certificate etc.

  can relatives of a deceased merchant get an access of the e-money left?

Yes, they can get the e-money left by a deceased merchant by submitting necessary documents required and follow normal procedures for the same, like death certificate etc.

  when paying a merchant should I add cash out fees on amount to be paid?

no, you must pay exactly amount to merchant.

  can I receive payments from other MNOs and banks?

yes, you can receive payment from other MNOs and Banks across the country

Terms & Condition:

These terms and conditions are issued by MIC Tanzania Public Limited Company and shall apply to all Merchants.

 

Definitions

Lipa Hapa kwa Tigo Pesa merchant: is anyone who is involved in business or trade and accept payments through Tigo Pesa.

Customer: Means a person or entity who successfully subscribes and can use any Tigo Pesa Service through any media. The term "Customer" shall include the said subscriber's personal representatives, successors in title and assignees as well as persons acting with the Customer's authority such as agents, servants or employees.

Registration:

Upon registering as a Merchant, you will be required to provide the following information for inclusion in the contract to be signed by you: -

  •  Mobile number;
  •  Full name;
  • Date Of birth;
  • Gender and
  •  Physical address.
  • Type of business

Also, you will be required to provide copy of the following documents;

For small valued business owners

  • Copy of Machinga ID
  • Copy of NIDA ID

For medium valued business owners

  • Copy of TIN
  • Copy of business license
  • Copy of NIDA ID 

For high valued business owners

  • Copy of TIN
  • Copy of business license
  • Copy of NIDA ID
  • Copy of memorandum of association
  • Copy of article of association
  • Introduction letter

For Non-Profit organization

  • Introduction letter
  • Copy of letter of approval
  • Copy of NIDA ID

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