Compliance test | Tigo Tanzania
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Sustaining a Culture of Compliance & Ethics

At Tigo, Tanzania we are committed to the highest level of ethics and compliance. Our commitment to compliance begins with each other and every one of our employees.

We all are responsible for understanding the important legal and ethical issues that affect our business. All employees are expected to act with integrity at all times and “Do Business the Right way.” Integrity means more than just complying with the law, it means acting in an ethical manner as described in our Code of Conduct.

“By fostering a culture of ethics and compliance from the top across all our lines of business, we help everyone make the right decisions and our business becomes more agile, responsive and competitive”

In order to assist our employees and the external parties we interact with, the Compliance Function is organized around three pillars: Prevent, Detect and Respond.

Prevent: Every employee has a responsibility to Prevent corruption in our company. In order to assist employees in this mission we foster a strong compliance tone from the top of our business, conduct annual trainings to increase our Compliance IQ, and conduct compliance due diligence on our third parties as part of the on-boarding process.

Detect: We know that corruption and non-compliance can exist despite the best prevention efforts. Therefore, we build systems to detect corruption within our company. To this end we have a strong Investigations function that works to detect and respond to issues and advises the Company on addressing risk; an anonymous ethics line for employees and others to report concerns; regular internal audit of all functions including Compliance; and are engaging in a process to conduct compliance due diligence on all third parties currently working with us.

Respond: Once corruption or non-compliance is detected, we move quickly to remove or remediate. Our Investigation function works efficiently to provide fair counsel and remedies that the Company can implement quickly. Internal Audit works with the business to develop action plans to address all of its findings, which they then implement. Third parties with significant findings in compliance due diligence are terminated or remediated. The performance of all of our senior management is measured by Compliance KPIs, requiring continual improvement to compliance-related issues.

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