Terms & Condition:
Eligibility:
- All Tigo prepaid Customers are eligible to buy International packs
- Packages can only be used by a registered Tigo SIM Card
Multiple subscriptions:
Multiple subscriptions of more than one pack a day by a Customer is allowed.
Buy for a friend:
A Customer can buy any International pack for a friend at any point in time AND can buy more than one pack for a friend in a day except for Special offers under Saizi Yako menu
Bundle/Pack sharing:
Currently a Customer can not share the content of a purchased pack with a friend. To buy for a friend, a Customer needs to buy a new bundle for a friend
Payment options:
There are two main payment options for a Customer to choose when buying a pack.
- Main balance 2. Tigo Pesa.
These options are provided based on the channel selected by a Customer for Example on USSD *147*00# and Tigo Website a Customer can opt to pay via Main balance option or Tigo Pesa option. While when Tigo Pesa App or Tigo Pesa menu via USSD *150*01# the payment option is only Tigo Pesa
Pack Validity:
Every International pack has a specified validity and the content of the purchased pack can only be used within the specified time which is always indicated at the time of purchase and in our menus.
Pack content carry over:
A Customer can not carry over any remaining content of the purchased pack after the pack is expired. Therefore a Customer is advised to use the pack content within the predefined validity of the pack. This is always indicated at the time of purchase and in all our menus.
Channels / How to buy International pack:
Dial *147*00# → Select Validity → Select International → Select a pack → Choose payment option → the Customer receive a confirmation of the purchase done or
Buy from our Website (www.tigowebsite.co.tz) or
from our Tigo Pesa App, Tigopesa USSD *150*01# or
Buy from our POS Channels
How To check balance for International pack:
Dial *102*00# and a Customer will receive a detailed SMS with the pack balance
Countries for International Packs:
Each international pack has specified destinations or contries enabled for the specified pack and is applicable for all mobile operators within the mentioned destinations or contries i.e
World Pack countries:
India, USA, Canada, China, Hong Kong, Germany, UK, Ireland, Norway and France
Africa Pack countries:
East Africa, Egypt, Zambia, South Africa, Malawi, Botswana, Zimbabwe, Nigeria, Ghana, Cameroon, Senegal, Ivory Coast, Angola, Ethiopia and Somalia
Arabic Pack countries:
UAE, Yemen, Pakistan, Saudi Arabia, Qatar, Lebanon and Oman
Use of International pack content for Landline Services:
The content provided on International packs is only enabled for the specified mobile services service not for Landline services.
Use of International content for On net and Off net:
A Customer can not use the content provided on the pack for both On net and off net it is only enabled for International calls
Use of International content for Roaming:
The content provided on International packs is only enabled for international calls and can not be used during roaming
Use of other services:
A Customer is not restricted to use or buy other services while subscribed to a International packs