Terms & Condition:
Eligibility:
All Tigo prepaid Customers are eligible to buy Internet packs
Packages can only be used by a registered Tigo SIM Card
Multiple subscriptions:
Multiple subscriptions of more than one pack a day by a Customer is allowed.
Buy for a friend:
A Customer can buy any Internet pack for a friend at any point in time and can buy more than one pack for a friend in a day except for Special Segmented offers under Saizi Yako menu
Payment options:
There are two main payment options for a Customer to choose when buying a pack which are Main balance or Tigo Pesa.
These options are provided based on the channel selected by a Customer for Example on USSD *147*00# and Tigo Website a Customer can opt to pay via Main balance option or Tigo Pesa option. While when Tigo Pesa App or Tigo Pesa menu via USSD *150*01# the payment option is only Tigo Pesa
Pack Validity:
Every internet pack has a specified validity and the content of the purchased pack can only be used within the specified time which is always indicated at the time of purchase and in our menus.
Pack content carry over:
A Customer can carry over any remaining content of the purchased pack if a customer buys the same pack before the purchased pack validity expires.
Channels / How to buy Internet pack:
Dial *147*00# → Select Validity → Select Internet → Select a pack → Choose payment option → the Customer receive a confirmation of the purchase done or Buy from our Website (www.tigo.co.tz) or from our Tigo Pesa App, or Tigopesa USSD *150*01# or Buy from our POS Channels or
All Segmented package can be purchased directly by customer on segmented pack USSD menu and Saizi Yako Menu
How To check balance for Internet pack:
Dial *102*00# and a Customer will receive a detailed SMS with the pack balance
Use of Internet content for Roaming: The content provided on Internet packs is only enabled for browsing or downloading within the Tigo Network and can not be used during roaming.
Use of other services:
A Customer is not restricted to use or buy other services while subscribed to a Internet packs
Use Internet MB Services:
The content provided for Internet MB will be used for the specified service.
Data MB will be used for all Internet service while Social MB will be used to access only social network specified on package and cannot be used for other Internet services.