Pay as You Go
1. Local SMS without a bundle will be charged Tsh.20 per SMS to any network
2. Data browsing without a bundle will be charged Tsh 0.039 per KB
3. All calls without a bundle will be charged Tsh 1.5 per second
* All charges are Tax Inclusive.
On demand usage:
On demand usage refers to the use of Internet services without an active Internet pack/bundle
All Customers by default are on off-demand for data/Internet services. That is, a customer cannot access or use internet services when a pack/bundle is exhausted or when a customer does not have an active Internet pack/bundle. This prevents the customer not to use airtime/reload balance without his/her consent.
Good news is that Customers are now given an option to choose to Start on demand usage for Internet services or Stop on-demand usage when on-demand usage is activated from our USSD Menu *147*00#.
What does Start on-demand on USSD mean?
Since all customers by default are on off-demand for Internet services, a Customer can now choose to activate on-demand usage from our USSD Menu *147*00# to be able to use Internet services when the Internet pack/bundle is exhausted or when a customer does not have an active Internet pack. The charging for on-demand will be made from customer’s normal airtime balance.
How to Start on-demand usage from USSD Menu *147*00#
Customer dials *147*00# --> Option 9 --> Option 5 --> Then select 2 Stop / Start on-demand
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What does Stop on-demand on USSD mean?
When a customer chooses to Start (Accept) on-demand usage for Internet services from our USSD Menu, a customer can still go back to our USSD Menu *147*00# to Stop the on-demand usage i.e not allow use of airtime balance when the Internet pack is exhausted.
How to Stop on-demand usage from USSD Menu *147*00#
Customer dials *147*00# --> Option 9 --> Option 5 --> Then select 2 Stop / Start on-demand
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Frequently Asked Questions
What is On demand usage?
On demand usage refers to the use of Internet services without an active Internet pack/bundle
All Customers by default are on off-demand for data/Internet services. That is, a customer cannot access or use internet services when a pack/bundle is exhausted or when a customer does not have an active Internet pack/bundle. This prevents the customer to not use airtime/reload balance without his/her consent.
Good news is that Customers are now given an option to choose to Start on demand usage for Internet services or Stop on-demand usage when on-demand usage is activated from our USSD Menu *147*00#.
What does Start on-demand on USSD mean?
Since all customers by default are on off-demand for Internet services, a Customer can now choose to activate on-demand usage from our USSD Menu *147*00# to be able to use Internet services when the Internet pack/bundle is exhausted or when a customer does not have an active Internet pack. The charging for on-demand will be made customer’s normal airtime balance.
How to Start on-demand usage from USSD Menu *147*00#
Customer dials *147*00# → Select Option 9 → Select Option 5 → Then select Stop/Start on-demand
What does Stop on-demand on USSD mean?
When a customer opted to Start (Accept) on-demand usage for Internet services from our USSD Menu, a customer can still go back to our USSD Menu *147*00# to Stop the on-demand usage i.e not use of airtime balance when the Interne pack is exhausted.
How to Stop on-demand usage from USSD Menu *147*00#
Customer dials *147*00# → Select Option 9 → Select Option 5 → Then select Stop/Start on-demand
If I finish my Internet bundle will I continue to use internet services?
If you have not activated or requested to Start using on-demand services for internet services, once your bundle is exhausted your session on internet will be stopped until you buy a new internet bundle. BUT
If you have allowed or accepted to start using on-demand services for internet services then when your bundle is exhausted while using internet service, you will continue to access the Internet services but you will be charged from your normal airtime balance. If you don’t have enough airtime balance then your session will stop until you buy a new Internet pack or recharge your balance.