Tigo Pesa Nivushe FAQs | Tigo Tanzania


Tigo Pesa Nivushe FAQs

Tigo only offers loans to selected customers who actively use  services like airtime, data, SMS, bill payments and Tigo Pesa transactions. You will get an SMS when you qualify. To qualify in future, use more Tigo services and Tigo Pesa transactions.

Dial *150*01# select 7 for Financial Services and 4 for Tigo Nivushe on your Tigo line then select 1. You will need to choose how long you want the loan for and how much money you need, then enter your PIN. If you get a message that says you don't qualify, you are not able to get a loan yet. To qualify in future, use more Tigo services and Tigo Pesa transactions.

Nivushe offers loans from Tsh1,000 for customers who have never taken a loan before. How much you can get depends on how you use your Tigo Pesa account and how you use other Tigo services like airtime, data and SMS.

You can get loans for 7,14, 21 and 30 days. The payment will be taken out of your Tigo Pesa account at the end of the term you chose.

The fee is different for each customer. You will be shown how much your fee will be before you take the loan. Customers with good habits (like paying and transfering with their Tigo Pesa account and always repaying their loan on time) get lower fees.

You can only have one loan at a time, but once you've paid your loan you can qualify for another loan. Your next loan could be bigger, if you pay on time nad use your Tigo Pesa account and other Tigo services like airtime, data and SMS.

Dial *150*01# select 7 for Financial Services and 4 for Tigo Nivushe then select 3 for "Loan balance".

To repay your Nivushe loan make sure you have enough money in your Tigo Pesa account on the day your loan is due and Nivushe will take the money out of your account. If you want to pay early or late, dial *150*01# and select 7 for Financial Services and 4 for Tigo Nivushe then 2 for "Loan repayment". You can then choose whether you want to pay the whole loan, or only part of the loan and enter your PIN to confirm.

To pay early, Dial *150*01# select 7 for Financial Services and 4 for Tigo Nivushe and select 2 for "Loan repayment". You can then choose whether you want to pay the whole loan, or only part of the loan and enter your PIN to confirm.

Yes, you can. It's always better to pay at least part of the loan when you can, because this will keep your Late Payment fee smaller.

If you do not pay your loan on the due date you will have to pay a penalty fee of up to 10%  of the outstanding balance. You will get SMSes to remind you to pay before the due date. If you pay late your next loan may be smaller, and if you often pay your loans late you could be removed from the loan service.

Use your Tigo Pesa account to pay and transfer often, and make sure you repay your loans on time. The loan amounts you get are decided by your use of Tigo services like airtime, data, SMS, bill payments and Tigo Pesa transactions and by looking at whether you repay your loans on time, every time. 

If you've paid one of your loans late, or if you're using Tigo Pesa or other Tigo services less than you used to. The loan amounts you get are decided by your use of Tigo services like airtime, data, SMS, bill payments and Tigo Pesa transactions and by looking at whether you repay your loans on time, every time. 

Check if the message you get is that you don't qualify, or if it is that you've "reached your daily loan limit". If you've reached your limit, try again in a few days. If it's that you don't qualify, remember that to get loans you need to make payments and transfers with your Tiog Pesa account, use your Tigo services regularly and repay your loans on time every time.

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