Shop and Pay With Tigo Pesa | Tigo Tanzania
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 Shop and Pay With Tigo Pesa

Tigo Pesa Nivushe:

Tigo Nivushe is a mobile lending product that’s easily accessible via the Tigo Pesa mobile money platform. Tigo Pesa customers who are registered and sufficiently active on Tigo Pesa can borrow amounts ranging from TZS 1,000 to TZS 2,000,000 depending on their requirements and eligibility.

The Tigo Nivushe credit service was launched in 2015 and is a popular short-term lending option that’s available via USSD by dialing *150*01#.

Tigo Nivushe loan product is operated by financial technology company JUMO and underwritten by Absa Bank in collaboration with Tigo Pesa.

 

Frequently Asked Questions:

  Who can get a Tigo Nivushe loan?

Tigo only offers loans to selected customers who actively use services like airtime, data, SMS, bill payments and Tigo Pesa transactions. You will get an SMS when you qualify. To qualify in future, use more Tigo services and Tigo Pesa transactions.

  How do I apply?

Dial *150*01# select 7 for Financial Services and 4 for Loans then Nivushe on your Tigo sim-card then select 1. You will need to accept a 30 days payment period and how much money you need within Cap, then enter your PIN. If you get a message that says you don't qualify, you are not able to get a loan yet. To qualify in future, use more Tigo services and Tigo Pesa transactions.

  How much can I get?

Nivushe offers loans from Tsh 1,000 for customers who have never taken a loan before. How much you can get depends on how you use your Tigo Pesa account and how you use other Tigo services like airtime, data, and SMS.

  How long can I get the loan for?

You can get loans for 30 days. The payment will be taken out of your Tigo Pesa account at the end of the term you choose.

  How much does the loan cost? (What are the fees?)

The fee is different for each customer. Fees ranges between 9.2% to 25%. You will be shown how much your fee will be before you take the loan. Customers with good habits (like paying and transfering with their Tigo Pesa account and always repaying their loan on time) get lower fees.

  How many loans can I get?

You can only have one loan at a time, but once you've paid your loan you can qualify for another loan. Your next loan could be bigger, if you pay on time and use your Tigo Pesa account together with other Tigo services like airtime, data, and SMS.

  How do I check what I owe? (How do I check my balance?)

Dial *150*01# select 7 for Financial Services, Loans, Nivushe and then select 3 for "Loan balance".

  How do I pay the loan?

To repay your Nivushe loan make sure you have enough money in your Tigo Pesa account on the day your loan is due and Nivushe will initiate an auto strike from your Tigo Pesa wallet. If you prefer to pay early or late, dial *150*01# and select 7 for Financial Services select Loans then Nivushe then 2 for "Loan repayment". You can then choose whether you want to pay the whole loan, or only part of the loan and enter your PIN to confirm.

  Can I pay early? How do I pay early?

For early payment, Dial *150*01# select 7 for Financial Services and select Loans, Nivushe and select 2 for "Loan repayment". You can then choose whether you want to pay the whole loan, or only part of the loan and enter your PIN to confirm.

  Can I pay less than the whole loan?

Yes, you can. It's always better to pay at least part of the loan when you can, because this will keep your Late Payment fee smaller.

  What happens if I pay late?

If you do not pay your loan on the due date you will have to pay a penalty fee of up to 10% of the outstanding balance. You will get SMS to remind you to pay before the due date. If you pay late your next loan may be smaller, and if you often pay your loans late you could be removed from the Nivushe loan service.

  How do I get a much higher loan?

Use your Tigo Pesa account to send and receive money often, and make sure you repay your loans on time. The loan amounts you get are decided by your use of Tigo services like airtime, data, SMS, bill payments and Tigo Pesa transactions and by looking at whether you repay your loans on time, every time.

  Why is my loan smaller?

If you've paid one of your loans late, or if you're using Tigo Pesa or other Tigo services less than you used to. The loan amounts you get are decided by your use of Tigo services like airtime, data, SMS, bill payments and Tigo Pesa transactions and by looking at whether you repay your loans on time, every time.

  Why can't I get a loan anymore?

if the message notification you get is that you don't qualify this means that you need to use Tigo and Tigo Pesa services regularly to be qualified in the future and pay loan on time.

If the message notification is “you have reached your daily loan limit". Please try after 24 hours for you to enjoy the Nivushe service.

Terms & Condition:

These terms and conditions are issued by MIC Tanzania Public Limited Company and shall apply to all Merchants.

 

Definitions

Lipa Hapa kwa Tigo Pesa merchant: is anyone who is involved in business or trade and accept payments through Tigo Pesa.

Customer: Means a person or entity who successfully subscribes and can use any Tigo Pesa Service through any media. The term "Customer" shall include the said subscriber's personal representatives, successors in title and assignees as well as persons acting with the Customer's authority such as agents, servants or employees.

Registration:

Upon registering as a Merchant, you will be required to provide the following information for inclusion in the contract to be signed by you: -

  •  Mobile number;
  •  Full name;
  • Date Of birth;
  • Gender and
  •  Physical address.
  • Type of business

Also, you will be required to provide copy of the following documents;

For small valued business owners

  • Copy of Machinga ID
  • Copy of NIDA ID

For medium valued business owners

  • Copy of TIN
  • Copy of business license
  • Copy of NIDA ID 

For high valued business owners

  • Copy of TIN
  • Copy of business license
  • Copy of NIDA ID
  • Copy of memorandum of association
  • Copy of article of association
  • Introduction letter

For Non-Profit organization

  • Introduction letter
  • Copy of letter of approval
  • Copy of NIDA ID

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