With Tigo Pesa now you can cash out money through more than 350 Umoja ATMs that are available across the country.
It’s as Easy as following the steps below;
On mobile(Tigo Pesa Menu)
With Tigo Pesa now you can cash out money through more than 350 Umoja ATMs that are available across the country.
It’s as Easy as following the steps below;
On mobile(Tigo Pesa Menu)
- 1Dial *150*01#
- 2 Select 7. Financial Services
- 3 Select 5. ATM Cash-out
- 4 Select 1. Umoja ATM
- 5 Enter Amount you want to cash-out on the Tigo Pesa menu
- 6 Enter Tigo Pesa Pin
- 7 You will Receive OTP SMS ( One Time Pin) on your phone
On Umoja ATM Machine
- 8 On the Umoja ATM, Select Tigo Pesa button.
- 9 Enter the Received OTP SMS code( One Time Pin).
- 10 Enter Your Tigo Pesa mobile number 07XXXXXXXX or 06XXXXXXXX
- 11 Select/Enter the same Amount that was cashed out from the Tigo Pesa Menu on the ATM.
Note
One time Pin lasts for 5 Minutes, you need to start the process when you are near an ATM
Tariffs and charges applicable when Tigo Pesa ATM Cash Out Services
|
Lower Bands |
Upper Bands |
Cash Out |
|
5,000 |
6,999 |
850 |
|
7,000 |
9,999 |
900 |
|
10,000 |
19,999 |
1,400 |
|
20,000 |
29,999 |
1,700 |
|
30,000 |
39,999 |
1,750 |
|
40,000 |
49,999 |
2,300 |
|
50,000 |
99,999 |
2,700 |
|
100,000 |
199,999 |
3,600 |
|
200,000 |
299,999 |
5,100 |
|
300,000 |
399,999 |
6,000 |
|
400,000 |
499,999 |
6,500 |
Note:
- The maximum amount that can be dispensed at the ATM is Tshs. 400,000 per transaction;
- Daily customer limit as per BOT NPS Act apply (3Million for full registered KYC); and
- For any cash out amount above Tshs. 400,000 customers will have to perform multiple transactions.