ATM Cash Out services | Tigo Tanzania

 ATM Cash Out services

With Tigo Pesa now you can cash out money through more than 350 Umoja ATMs that are available across the country.

It’s as Easy as following the steps below;

On mobile(Tigo Pesa Menu)

With Tigo Pesa now you can cash out money through more than 350 Umoja ATMs that are available across the country. 

It’s as Easy as following the steps below;

1

On mobile(Tigo Pesa Menu)


  • 1Dial *150*01#
  • 2 Select 7. Financial Services
  • 3 Select 5. ATM Cash-out
  • 4 Select 1. Umoja ATM
  • 5 Enter Amount you want to cash-out on the Tigo Pesa menu
  • 6 Enter Tigo Pesa Pin
  • 7 You will Receive OTP SMS ( One Time Pin) on your phone

2

On Umoja ATM Machine


  • 8 On the Umoja ATM, Select Tigo Pesa button.
  • 9 Enter the Received OTP SMS code( One Time Pin).
  • 10 Enter Your Tigo Pesa mobile number 07XXXXXXXX or 06XXXXXXXX
  • 11 Select/Enter the same Amount that was cashed out from the Tigo Pesa Menu on the ATM.

Note

One time Pin lasts for 5 Minutes, you need to start the process when you are near an ATM 

Tariffs and charges applicable when Tigo Pesa ATM Cash Out Services

          

Lower Bands

Upper Bands

Cash Out

5,000

6,999

850

7,000

9,999

900

10,000

19,999

1,400

20,000

29,999

1,700

30,000

39,999

1,750

40,000

49,999

2,300

50,000

99,999

2,700

100,000

199,999

3,600

200,000

299,999

5,100

300,000

399,999

6,000

400,000

499,999

6,500

 

Note:

  • The maximum amount that can be dispensed at the ATM is Tshs. 400,000 per transaction;
  • Daily customer limit as per BOT NPS Act apply (3Million for full registered KYC); and
  • For any cash out amount above Tshs. 400,000 customers will have to perform multiple transactions.

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