Tariffs and charges applicable when sending and receiving money for Tigo Pesa subscribers. Dial *150*01#. Tariffs as of June 2020
|
Tigo Pesa Tariffs - June 2020 |
||||
|
START |
END |
Send to Tigo Pesa |
Send to other networks |
Cash Out |
|
100 |
999 |
15 |
15 |
- |
|
1,000 |
1,999 |
30 |
50 |
300 |
|
2,000 |
2,999 |
30 |
50 |
400 |
|
3,000 |
3,999 |
50 |
100 |
600 |
|
4,000 |
4,999 |
60 |
100 |
650 |
|
5,000 |
6,999 |
130 |
200 |
950 |
|
7,000 |
9,999 |
150 |
200 |
1,000 |
|
10,000 |
19,999 |
360 |
550 |
1,450 |
|
20,000 |
29,999 |
380 |
600 |
1,850 |
|
30,000 |
39,999 |
400 |
680 |
1,850 |
|
40,000 |
49,999 |
410 |
750 |
2,350 |
|
50,000 |
99,999 |
720 |
1,250 |
2,700 |
|
100,000 |
199,999 |
1,000 |
1,600 |
3,650 |
|
200,000 |
299,999 |
1,200 |
1,900 |
5,300 |
|
300,000 |
399,999 |
1,500 |
2,300 |
6,500 |
|
400,000 |
499,999 |
1,500 |
2,500 |
7,000 |
|
500,000 |
599,999 |
2,200 |
3,200 |
7,500 |
|
600,000 |
799,999 |
3,300 |
4,300 |
8,000 |
|
800,000 |
899,999 |
3,500 |
4,300 |
8,000 |
|
900,000 |
1,000,000 |
3,500 |
6,000 |
8,000 |
|
1,000,001 |
3,000,000 |
5,000 |
6,000 |
8,000 |
|
3,000,001 |
10,000,000 |
5,000 |
6,000 |
10,000 |
| Action | Minimum | Maximum | Charges | |
|---|---|---|---|---|
| Deposit Cash | 1,000 | 5,000,000 | FREE | |
| Sending money to unregistered users for TigoPesa and other networks | 1,000 | 1,000,000 | Depositing charges + Withdrawing charges | |
| – Withdraw money from unregistered TigoPesa user/ other networks | 1,000 | 1,000,000 | FREE | |
| Action | Charges | |||
| Change TigoPesa PIN | FREE | |||
| TigoPesa balance inquiry and Mini statement | 50 | |||
| Payments via TigoPesa | Depending on amount | |||
| Monthly Report | Charges | |||
| Previous month/This month | 500 | |||
| 3 Months | 1,000 | |||
| 6 Months | 1,500 | |||
Tariffs for Sending Money from Wallet to Bank
| Range | Charges (TZS) | |
| Min (TZS) | Max (TZS) | |
|---|---|---|
| 1,000 | 2,999 | 400 |
| 3,000 | 4,999 | 600 |
| 5,000 | 9,999 | 800 |
| 10,000 | 19,999 | 1,200 |
| 20,000 | 29,999 | 1,800 |
| 30,000 | 49,999 | 2,400 |
| 50,000 | 99,999 | 2,800 |
| 100,000 | 199,999 | 3,600 |
| 200,000 | 299,999 | 5,000 |
| 300,000 | 399,999 | 6,000 |
| 400,000 | 499,999 | 7,000 |
| 500,000 | 799,999 | 8,000 |
| 800,000 | 3,000,000 | 9,000 |
| Please visit our website for more information on terms and conditions: www.tigo.co.tz/terms-and-conditions |
||
REMEMBER:
1. You can send or receive up to TZS 5m per day or deposit up to TZS 10m on your Tigo Pesa account once fully registered.
2. When transacting at an agent’s outlet, you will be asked to show your original identification document.
3. Make sure your registration information is correct otherwise dial *106# then 2 or contact Tigo customer service for more assistance.
4 a. For Cash-in , ensure the transaction has completed successfully and the balance on your account is correct and in line with the transaction you have done before leaving the agent premises.
b. For Cash-out, ensure the transaction has completed successfully, the balance in your account is correct in line with your transaction and that you have the right amount of cash before leaving the agent premises
5. Remember to validate receiver's number whenever you send money to avoid inconvenience.
6. Access to the Tigo Pesa services is PIN protected. You hereby agree to guard your PIN and not disclose it to any third party including Tigo Pesa outlet operators, Tigo staff or any person purporting to have authority to ask for it. Change your PIN frequently.
WALLET TO BANK Terms and Conditions
- Subscriber must be Registered with Tigo Pesa
- Subscriber can only send amounts within the transfer and transaction limit that are set
- Subscriber must have balance in the wallet that includes sending amount and transfer fee
*All charges and tariffs on the Services are subject to applicable taxes.
*For fees and charges not listed on the website, please call 100 or visit any of our Tigo Shops for assistance.
Frequently Asked Questions:
- Dial *150*01#
- Select 3 Cash-Out
- Enter Agent code
- Enter amount
- Enter PIN to confirm Cas-out
- Convenience: There is no need for you to walk to the bank
- Affordable: The most competitive tariffs compared to other networks.
- Secure: There is no risk of theft or fraud
- Instant: All customer needs to do is make a few clicks to receive their cash
- Tigo Pesa has the most affordable Cash out charges
- The charges are in accordance with our competitive tariffs as seen on our website
- You can call the Customer Care Agent by dialing 100.
- The Tigo Pesa agent will confirm if your transaction has been successful or not.
- Next, the agent will collect necessary information from you and follow the procedure for a reversal.
Terms & Condition:
- Subscriber must be Registered with Tigo Pesa
- Subscriber must have balance in the wallet that includes cashout amount and withdrawal fee
- Subscriber can only cashout amounts within the transaction limit that are set
- Subscriber can cashout only through Tigo Pea Agents
Frequently Asked Questions:
You don’t need to register for mobile banking to access this service. You just need to be registered with Tigo Pesa
- Dial *150*01#
- Select 7 Financial services
- Select 1 Bank to Tigo Pesa
- Select your Bank
- Select 1 to enter Bank account number
- Enter Bank Account number
- Enter amount
- Enter PIN to confirm transfer
- Select “Other Banks” option in the menu and look at the second and third sub menus. If you still can’t see your bank, please call our Tigo Customer Care #100
- The charges you will incur will be in accordance with wallet to bank tariffs as seen on our website
- This will be instant or within 5 minutes
- If money does not reach the bank please call our Tigo Customer Care #100
There are several banks listed as seen below
- CRDB
- NMB
- Equity Bank
- First National Bank
- NBC
- Stanbic Bank
- UMOJA
- Akiba Bank
- Amana Bank
- Standard Chartered
- DCB Bank
- Access Bank
- Bank of Africa
- Exim Bank
- DTB Bank
- ABSA Bank
- KCB Bank
- Mkombozi Bank
- PBZ
- TPB
- IM Bank
- CBA Bank
- Maendeleo Bank
- GT Bank
- BancABC
- ECO Bank
- TPB Bank
- Yetu Bank
- Letshego
- FINCA
- UBA Bank
- Mwalimu Bank
- NIC Bank MFI
- Canara Bank
- BOA
- Convenience: There is no need for you to walk to the bank
- Affordable: The most competitive tariffs compared to other networks.
- Secure: There is no risk of theft or fraud when transferring money with Tigo Pesa
- Instant: Unlike other means, the recipients receive the money instantly, once the transaction is confirmed.
- You can call the Customer Care Agent by dialing 100.
- The Tigo Pesa agent will confirm if your transaction has been successful or not.
- Next, the agent will collect necessary information from you and follow the procedure for a reversal.
Terms & Condition:
- Subscriber must be Registered with Tigo Pesa
- Subscriber can only send amounts within the transfer and transaction limit that are set
- Subscriber must have balance in the wallet that includes sending amount and transfer fee